We will do everything possible to be sure that you are satisfied with your order! We are very proud to say that after many years in business and thousands of clients, we have never received any request for a return or refund.
You can rest assured that there will never be any surprises. We only start production once you approve the digital mockup, and the digital mockup looks exactly how the end-product will turn out. Since each order is specially custom made, we do not accept returns. Once you have approved the digital mockup for us to begin production, we are no longer able to issue a refund. If you request a refund prior to production having started, we are happy to refund you to the original payment method minus the processing fees, if any.
If you have any questions, please don't hesitate to reach out!